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How to Use the Task Manager

The Task Manager allows you to create and manage tasks across your business. You can allocate tasks to a specific site, client, employee, or contact, this is ideal for tracking follow ups like incident resolutions, customer service check-ins, or contract expiry reminders. 

1. From the main menu on the Cerely dashboard, click on the Task Manager tab



2. Click Create New Task from the right-hand side menu

 

The Create New Task pop-up siren will appear

Complete the following fields as required: 

Field Description
Task Subject Enter the title or name of the task
Type Select the type: Call, Email, or To-Do
Date & Time Allocate the due date and time the task needs to be completed
Description Add any important details or context for the task
Attachments Upload any supporting documents or images (optional)
Owner Select the user responsible for completing the task
Reminder Choose how to be reminded: Email, Popup, or None, and set timeframe
Repeat Pattern Select if the task should repeat (e.g. daily, weekly, monthly)
Priority Set the task priority: Low, Medium, or High
Associate With Link the task to a Client, Site, Employee, or Contact as needed

3. Once all required fields are completed, click Save Task 

4. After saving, the Task Manager Dashboard will display with the Task Dashboard View set to the current week by default.

The newly created task will appear on the dashboard for the date it was scheduled. You can confirm the task has been created by adjusting the date filter if required.

 

5. The Task Manager dashboard includes filters to help you quickly locate and manage tasks.
You can filter tasks by:

  • User Task – view tasks assigned to specific users
  • Priority – High, Medium, or Low
  • Related To – Client, Site, Employee, or Contact
  • Contact Name – tasks linked to a specific contact
  • Status – such as overdue tasks, todays tasks, closed, next 7 days tasks. 
Using these filters allows you to efficiently track workload, prioritise tasks, and manage follow-ups across your team.